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Frontline
Talent
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Lifter Leadership equips front-line talent, at the tips of your organization, with easily learnable skills that uplift their ability to listen to and serve customers, de-stress and focus, problem-solve in real-time and stay motivated throughout their day.
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![](https://static.wixstatic.com/media/2bfbc2_3fe7369b576a458e8d0a959397760c7c~mv2.png/v1/fill/w_600,h_377,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/2bfbc2_3fe7369b576a458e8d0a959397760c7c~mv2.png)
Our front-line training can include:
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Dealing with stress and overwhelm
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Action planning and execution
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Holding other teammates accountable
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Supervision as a Lifter leader
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Personal well-being at work
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Compassion for co-workers and customers
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Communicating and working across generations
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Delegation and first time management
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Listening as a superpower for client delight
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Focusing and task completion
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Customer listening for sales, loyalty and service
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Diffusing angry customer energy
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